The Company is committed to ensure Responsible Gaming

Nova88 (the “Company”) is committed to responsible gambling. The Company seeks to surpass mere compliance with applicable legislation and guidelines provided by the relevant regulatory authorities and continue to be a socially responsible online gaming operator.

Remote gambling or online gaming is a legitimate form of entertainment, fun and leisure that is experienced by millions of players worldwide. For most players, remote gambling or online gaming is an enjoyable experience. However, the reality must be accepted that a percentage of players engaging in remote gambling or online gaming might be unauthorized or might have a problem with gambling taking over their life and finances.

Being a socially responsible company means taking caring of all our players and having a proactive approach about the problems that affect the community. All employees are trained in how to ensure our players gamble responsibly and of the tools available on site to help prevent excessive gaming.

This is why the Company has adopted and is fully committed to the strictest application and enforcement of the following policies.

Limiting Access by Non-Authorized Players

18+

It is illegal for anyone under the age of eighteen (18) to open an account and/or to gamble with us. The Company reserves the right to request proof of age from any customer and may suspend an account until adequate verification is received. The Company strictly requires its new players to be at least eighteen (18) years old and they should declare that they are of legal age in their respective foreign countries where they reside.

The Company likewise prohibits individuals in countries who have laws prohibiting participation of their citizen in remote gambling or online gaming activities, from accessing its products and services and participating in its remote gambling or online gaming activities.

The Company further pursues reasonable measures to verify this, should the Company have a suspicion of a false declaration or non-authorized player attempting to use its services. In this respect, if we have a suspicion to this extent, we reserve the right to suspend an account and request proof of identity and age from the player to verify compliance with this policy.

Furthermore, to ensure that non-authorized players do not gamble on the Company’s website, it requires the name, address, birth date, nationality, and such other information it may deem necessary to verify the identity of all its players upon sign up. All information that will be declared by the player must be truthful and accurate. The Company may also require its players to update their information from time to time.

Are you worried about your children?

If you, as an adult, share your computer with under-aged persons, you should make sure you prevent access to usernames, passwords, and banking-details. There is also software you can use for this purpose. Two examples are: NetNanny and Cyber Patrol.

The Company pledges to do all that it can, but it also needs your help:

• Use child protection software to block remote gambling or online gaming sites from computers minors might have access to.
• Do not leave the computer unattended when you are logged on to a remote gambling or online gaming site.
• Do not share your bank account details with minors.
• Do not leave any "Save Password" option enabled on any login screen.
• Create separate profiles for minors on computers so that when they log in they cannot access your information.
• If you know someone under the age of 18 (or the lawful age in their respective jurisdiction) who by mistake is registered with us as a player, please contact us immediately.

Controlling Compulsive Gambling or Problem Gambling

The Company is sensitive and will never tolerate Compulsive Gambling or Problem Gambling. Although we strive to provide optimal gaming experience to our players, but compulsive gamblers pose a big problem for their families, friends and to their personal lives.

Compulsive Gambling or Problem Gambling is an urge to continuously gamble despite harmful negative consequences or a desire to stop. It is likewise defined as a gambling behavior which causes disruption on any major area of life: psychological, physical, social or vocational. The term “Problem Gambling” includes, but is not limited to, the condition known as “Pathological” or “Compulsive” Gambling which is a progressive addiction characterized by increasing preoccupation with gambling, a need to bet more money frequently, restless or irritability when attempting to stop, “chasing” losses, and loss of control manifested by continuation of the gambling behavior in spite of mounting, serious and negative consequences.

With this is mind, the Company is committed to detecting and reducing Compulsive Gambling or Problem Gambling, for it neither benefits the Company nor the player. The Company shall continuously strive to have a safe and fun gaming environment, by utilizing a monitoring system that will track player’s gaming activities and shall constantly work to design and enforce effective control measures to limit gambling patterns that are out of control.

The Company will not only undertake to effectively identify its player who are compulsive or problem gamblers, but will also lend assistance to help them address their gambling problem.

In order to help you keep control, we would like you to remember the following:

• Gambling should be seen as a form of entertainment, fun and leisure; look at it as if you are paying for entertainment so do not overpay for the same;
• Gambling should NOT be seen as a genuine way of making money nor a means to solve financial problems;
• Avoid chasing losses;
• Only gamble what you can afford to lose;
• Keep track of the time and amount of money you spend in gambling;
• If you need help, use the deposit limits and time limits to control the amount you can spend;
• If you need to take a break from gambling, contact us for a self-exclusion or suspension account.

The Company follows the guidelines of institutions dedicated to addressing the social impact of gambling. To help players gamble responsibly, it commits to work with these institutions to develop responsible policies and practices.

In addition, the Company encourages the following.

Limits

You are provided with the opportunity and tools to help monitor, manage and control you gambling behaviour through either deposit limits or loss limits or time played reminders.

Company-led bet limit

By setting a bet limit policy, the Company tries to limit the players’ exposure and assist them in controlling the amount played with us within a specific timeframe.

Player-led bet limit

Setting a bet limit is simple and allows you to control the amount you gamble through your account within a specific timeframe. Set your bet limit policy before you start playing with us by contacting us.

Self-exclusion Tools

For your own protection, you can request self-exclusion or a suspension for a specific period of time. This means that you will not be able to log on to our website during a cooling-off period you have specified. As soon as the self-exclusion

Do you play too much?

Gaming can be both entertaining and profitable. But you can't always win. Losing is a part of the game and you have to be prepared for it. Therefore, you should play responsibly, and not risk money that you can't afford to lose. Gaming can also be addictive and make you lose perspective of time and money. We want all your gaming experiences to be as positive as possible, even if you lose. Therefore, the Company works hard to help you control your own gaming.

The following 10 questions can help you identify your degree of gambling risk.

1. Do you stay away from work or studying in order to gamble?
2. Do you gamble to escape from boredom or unhappiness?
3. When gambling and you run out of money, do you feel lost and in despair and feel the need to gamble again as soon as possible?
4. Do you gamble until all your money is lost?
5. Have you ever lied to cover up the amount of money or time you have spent gambling?
6. Have you ever lied, borrowed or stolen to maintain betting habits?
7. Are you reluctant to spend gambling money on anything else?
8. Have you lost interest in your family, friends or hobbies?
9. After losing, do you feel you must try and win back your losses as soon as possible?
10. Have you felt you might have a problem with gambling?

If the majority of the answers are 'yes', it may be a sign of gambling problem. We recommend that you:

• Gamble as a form of leisure.
• Avoid chasing losses
• Gamble only within your means
• Keep track of the time and amount of money spent

Do you need to cool off?

We offer you the option of deactivating your account for a specified time period (self-exclusion). The deactivation is effective immediately and is not reversible. Your account will be deactivated for the selected time period regardless of whether you change your mind during the time the account is deactivated. Please send an email to our customer support team stating your preferred self-exclusion period and your personal details.

Training

All customer facing staff are trained to an appropriate level to ensure awareness and understanding of problem gaming issues. This training is conducted annually with the staff participation recorded.

Marketing and Advertising

Marketing and advertising, marketing material and communication is not targeted to high-risk, underage or self-excluded persons. At minimum, materials and communications shall not:

• Be indecent, pornographic or offensive
• False, deceptive or misleading
• Intended to appeal specifically to persons under the minimum permitted age
• In bread of copyright laws
• Tarnish the image of the Tobique First Nation

Independent organizations

Here you will find contact information for organizations that can help problem gamblers and their friends and family.

GA Gamblers Anonymous

Phone: (+44) 0207 384 3040

Web: www.gamblersanonymous.org/ga/

Gam-Anon

Phone: (+44) 08700 50 88 80

Web: www.gamanon.org